FAQ’s

0. Does Little Monsters accept Active Kids vouchers?

Yes, Little Monsters is an approved swim school provider for the Active Kids program.

Here is how to redeem your First lap voucher:

  1. Click here to apply for the Active Kids voucher via Service NSW
  2. Set up a Little Monsters swim account – via ‘New Swimmers’ page of this website
  3. During the enrolment process click on the ‘Redeem an Active Kids voucher’

Active Kids vouchers are not refundable or transferrable.

0. Does Little Monsters accept First Lap vouchers?

Yes, Little Monsters is an approved swim school provider for the First Lap voucher program.

Here is how to redeem your First lap voucher:

  1. Click here to apply for the First Lap voucher via Service NSW
  2. Set up a Little Monsters swim account – via ‘New Swimmers’ page of this website
  3. We suggest you enrol your swimmer asap if swim spots are limited to avoid missing out
  4. Then send Little Monsters a message via the ‘Contact Us’ with the voucher number and we will redeem for you and add the credit to your swim account. This credit will be deducted from a future payment.
  5. Or you can wait for us to notify you that the credit has been applied and then enrol your swimmer for swim lessons with Little Monsters

First Lap vouchers are not refundable or transferrable.

At what age can I start my child in lessons?

Austswim recommends that swimmers start in ‘Parents and Babies’ classes at the age of 6 months.

Swimmers are welcome to start in Learn To Swim classes from the age of 3 years.

Do I watch my child’s lessons?

Most children enjoy having their parents watching their lesson. There may be times when a teacher and parent agree that it is helpful if the parent temporarily leaves the pool area as the child may be distracted and not responding to the teacher’s instruction. This will give our teacher an opportunity to connect, build trust and rapport with the swimmer in order to get the most out of every lesson.

Do swim lessons follow school term dates?

Yes, swim terms coincide with school terms and holidays. Most terms are 10 weeks in duration. In that time you should witness a noticeable improvement in a swimmer’s ability. Swimmers can book into either one or two lessons a week.

Does my child need to wear goggles and swim cap?

When first learning to swim, it is advised that children start lessons without goggles. From a water safety perspective this is important as most children who accidentally fall into water usually do so without goggles. Therefore we need to prepare and teach children to swim back to the poolside without goggles.

Swim caps are optional for swimmers but advisable for those swimmers with long hair.

How do I enrol for swim lessons?

Our goal at Little Monsters is to spend less time on admin and more time teaching kids to swim. So we have streamlined the enrolment process so parents can do the following via the ‘New Swimmers‘ page of our website:

  • enrol swimmers
  • make full payment
  • print out receipts

All swimmers, current and new, are expected to enrol each term.

Current swimmers will be given priority and notified by email prior to the end of each term that re-enrolments and payments are required for the next term. If current swimmers do not enrol and pay by the specified date the place will be made available to others. Once the re-enrolment deadline for current swimmers has past new swimmers will then be notified that enrolments are open to all.

How do I have to pay for lessons?

Payment for lessons are required in full at the time of enrolment. Places in class are not confirmed until payment is made. Our preferred method of payment is with credit card via our enrolment software.

How do I know which class to book my child in?

On the ‘Swim Program‘ page we have a brief description of the swim skills swimmers should already know and the skills they will be taught in each swim level.

Gradings for ‘Parents and Babies’ classes are based on age: Parents’n’Babies Level 1 for swimmers from 6-18 months, Level 2 for 18m-3yo.

Gradings for Learn To Swim classes are based on swim ability – Levels 1, 2 and 3.

How often should we attend swim lessons?

During swim term most kids swim once a week. Some parents are keen to accelerate their swimmer’s learning with a second weekly lesson. Swimming twice a week helps swimmers build confidence. Discounts are available for children who book in for a second weekly lesson.

During our holiday programs swimmers have the opportunity to swim daily. It’s a wonderful opportunity to accelerate swimmer’s learning. Many swimmers make huge improvements swimming daily.

Is it better to swim all year round?

The continuity of lessons throughout the year assists in reinforcing new swim skills and helps swimmers build confidence and physical strength. As well as the risk of having to go back onto a wait list when you return, discontinuing lessons during winter ends up costing parents money, as children have to spend weeks being re-taught the same skills once learnt but then forgotten.

Little Monsters pool is a warm 30 degrees all year round. We are always happy for parents to arrange catch-up lessons (depending on availability) if a swimmer misses a lesson. Parents can record non-attendance and book a catch up class themselves via the ‘Current Swimmers’ page of our website.

What are ‘Happy Nappys’?

Happy Nappys are non-permeable membrane swimwear that are tight fitting around waist and thighs to ensure no leakages occur during class.

It is compulsory for all swimmers not 100% toilet trained to wear Happy Nappys (or similar) over swimmer nappies.

You may be able to purchase them at large swim centres. You can also purchase online via ‘Little Toggs’ website – https://www.littletoggs.com.au/product-category/happy-nappy/

What are the lesson fees?

At Little Monsters, we feel that parents get great value for money. We offer quality swim classes with a capacity of 3 swimmers per class, ensuring all kids get plenty of swim time and attention each class. Lessons fees are listed on the ‘Swim Program‘ page.

What do I bring for Swim lessons?

Learn To Swim swimmers should bring

  • swimwear
  • towel
  • goggles are optional – when first learning to swim, it is advised that children start lessons without goggles. This is important as most children who accidentally fall into water do so without goggles. Therefore we need to prepare and teach children to swim back to the poolside without goggles
  • swim caps are optional for swimmers but advisable for those swimmers with long hair that might obstruct vision when swimming

Parents’n’Babies swimmers

  • Swimmer nappy
  • Happy Nappy – to wear over swimmer nappy. Happy Nappys (or similar) are non-permeable membrane swimwear that are tight fitting around waist and thighs to ensure no leakages occur during class. Swimmers without these two layers will be refused entry
  • Swimwear – optional to wear over Happy Nappy
  • Towel
  • Parent to hold swimmer during class
What happens if we miss a lesson?

It is important that parents select a day and time which they can commit to on a weekly basis so that swimmers maintain their confidence, revise skills learnt and learn new ones.

Little Monsters Swim School does not guarantee catch-up classes for missed sessions, however we do understand it is not always possible to attend your scheduled class, so we make free spots in existing classes available so parents can book catch-up lessons.

Parents are responsible for recording non-attendance and booking catch up lessons themselves using our enrolment software.

Please note our policy for catch-up classes is as follows:

  • Parents must record their swimmer’s non-attendance by logging into their account via our website (by the latest) one hour prior to lesson start time in order to qualify for a catch up lesson, if not the lesson is forfeited
  • The earlier you record your non-attendance the better chance another parent has of finding availability
  • Catch up classes can only be booked online (not by phone, sms or email)
  • Catch-up classes are only available from Week 3 – 10 of each term
  • Catch-up classes can only be booked (the earliest) 7 days prior to the date of preferred catch-up class day and time
  • The max. number of catch up classes per term is four
  • Catch-up classes do not rollover into the following term
  • If a catch-up class is missed it cannot be rebooked
What makes a great swim school?

Our swim school has friendly qualified instructors, well organised lessons, small class sizes and lots of happy customers singing our praises.

What makes Little Monsters different from other swim schools?

Little Monsters is a welcoming friendly swim school with water temp of 30 degrees.

We limit our class sizes to 3 swimmers with one teachers and only ever have two teachers instructing at any one time.

We have wonderful fun teachers that are professional and turn up to teach every week.

With small class sizes we are able to let swimmers learn at their own pace while still challenging others. We assess swimmer’s progress each week and move them up a level when required.

We do all we can to create an environment that is conducive to fun and friendly learning.

Who should I talk to regarding my child’s progress?

Your child’s swim teacher is the best person to speak with. Often your teacher will notify you when your swimmer is ready to move up to the next level. If you wish to speak with a swim teacher please keep it short and do so in the first few minutes or in the last few minutes of a lesson. Keep in mind that teachers have other swimmers to supervise and teach and a new class begins every 30 mins.

Why are swim lessons with Little Monsters GST-free?

Swims lessons at Little Monsters are deemed GST-free because we only teach necessary basic swimming and water safety skills consistent with the National Swimming and Water Safety Framework.
For more info visit
https://www.ato.gov.au/printfriendly.aspx?url=/Print-publications/GST-and-personal-aquatic-survival-skills/