FAQ’s

1. What makes a great swim school?

Our swim school has friendly qualified instructors, well organised lessons, small class sizes and lots of happy customers singing our praises.

2. How do I enrol for swim lessons?

Our goal at Little Monsters is to spend less time on admin and more time teaching kids to swim. So we have streamlined the enrolment process so parents can do the following via the ‘New Swimmers‘ page of our website:

  • enrol swimmers
  • make full payment
  • print out receipts

All swimmers, current and new, are expected to enrol each term.

Current swimmers will be given priority and notified by email prior to the end of each term that re-enrolments and payments are required for the next term. If current swimmers do not enrol and pay by the specified date the place will be made available to others. Once the re-enrolment deadline for current swimmers has past new swimmers will then be notified that enrolments are open to all.

3. How do I know which class to book my child in?

On the ‘Swim Program‘ page we have a brief description of the swim skills swimmers should already know and the skills they will be taught in each swim level.

Gradings for Parents’n’Babies classes are aged based: Water Babies Level 1 for swimmers from 6-18 months, Level 2 for 18m-3yo.

Gradings for Learn To Swim classes are based on swim ability – Levels 1, 2 and 3.

4. What are the lesson fees?

At Little Monsters, we feel that parents get great value for money with quality swim classes with a capacity of 3 swimmers per class, ensuring all kids get plenty of swimming and attention each class. Lessons fees are listed on the ‘Swim Program‘ page.

5. How do I have to pay for lessons?

Payment for lessons are required in full at the time of enrolment. Places in class are not confirmed until payment is made. Our preferred method of payment is with credit card via our enrolment software.

6. What happens if we miss a lesson?

It is important that parents select a day and time which they can commit to on a weekly basis so that swimmers maintain their confidence, revise skills learnt and learn new ones.

Little Monsters Swim School does not guarantee catch-up classes for missed sessions, however we do understand it is not always possible to attend your scheduled class, so we make free spots in existing classes available so parents can book catch-up lessons.

Parents are responsible for recording non-attendance and booking catch up lessons themselves using our enrolment software.

Please note our policy for catch-up classes is as follows:

  • Parents must record their swimmer’s non-attendance by logging into their account via our website (by the latest) one hour prior to lesson start time in order to qualify for a catch up lesson, if not the lesson is forfeited
  • The earlier you record your non-attendance the better chance another parent has of finding availability
  • Catch up classes can only be booked online (not by phone, sms or email)
  • Catch-up classes are only available from Week 3 – 10 of each term or in the school holiday program that follows the term
  • Catch-up classes can only be booked (the earliest) 7 days prior to the date of preferred catch-up class day and time
  • Catch-up classes do not rollover into the following term
  • If a catch-up class is missed it cannot be rebooked
  • Catch-up classes are not offered for holiday programs
7. What do I bring for my child’s Learn to Swim lessons?

Swimmers in Learn To Swim classes should bring swimwear and a towel.

When first learning to swim, it is advised that children start lessons without goggles. This is important as most children who accidentally fall into water do so without goggles. Therefore we need to prepare and teach children to swim back to the poolside without goggles.

Swim caps are optional for swimmers but advisable for those swimmers with long hair.

8. What do I bring for ‘Water Babies’ lessons?

It is compulsory for all swimmers not 100% toilet trained to wear Happy Nappys (or similar) over swimmer nappies. Happy Nappys are non-permeable membrane swimwear that are tight fitting around waist and thighs to ensure no leakages occur during class. Swimmers without the two layers will be refused entry.

Little Monsters will supply all the teaching tools and toys for Water Babies lessons.

9. What are ‘Happy Nappys’?

Happy Nappys are non-permeable membrane swimwear that are tight fitting around waist and thighs to ensure no leakages occur during class.

It is compulsory for all swimmers not 100% toilet trained to wear Happy Nappys (or similar) over swimmer nappies.

You may be able to purchase them at large swim centres. You can also purchase online via ‘Little Toggs’ website – https://www.littletoggs.com.au/product-category/happy-nappy/

At what age can I start my child in lessons?

Austswim recommends that swimmers start in Water Babies classes at the age of 6 months.

Swimmers are welcome to start in Learn To Swim classes from the age of 3 years.

Do I watch my child’s lessons?

Most children enjoy having their parents watching their lesson. There may be times when a teacher and parent agree that it is helpful if the parent temporarily leaves the pool area as the child may be distracted and not responding to the teacher’s instruction. This will give our teacher an opportunity to connect, build trust and rapport with the swimmer in order to get the most out of every lesson.

Do swim lessons follow school term dates?

Yes, swim terms coincide with school terms and holidays. Most terms are 10 weeks in duration. In that time you should witness a noticeable improvement in a swimmer’s ability. Swimmers can book into either one or two lessons a week.

Does my child need to wear goggles and swim cap?

When first learning to swim, it is advised that children start lessons without goggles. From a water safety perspective this is important as most children who accidentally fall into water usually do so without goggles. Therefore we need to prepare and teach children to swim back to the poolside without goggles.

Swim caps are optional for swimmers but advisable for those swimmers with long hair.

How often should we attend swim lessons?

During swim term most kids swim once a week. Some parents are keen to accelerate their swimmer’s learning with a second weekly lesson. Swimming twice a week helps swimmers build confidence. Discounts are available for children who book in for a second weekly lesson.

During our holiday programs swimmers have the opportunity to swim daily. It’s a wonderful opportunity to accelerate swimmer’s learning. Many swimmers make huge improvements swimming daily.

Is it better to swim all year round?

The continuity of lessons throughout the year assists in reinforcing new swim skills and helps swimmers build confidence and physical strength. As well as the risk of having to go back onto a wait list when you return, discontinuing lessons during winter ends up costing parents money, as children have to spend weeks being re-taught the same skills once learnt but then forgotten.

Little Monsters pool is a warm 32 degrees all year round. We are always happy for parents to arrange catch-up lessons (depending on availability) if a swimmer misses a lesson. Parents can record non-attendance and book a catch up class themselves via the ‘Current Swimmers’ page of our website.

Is this swim school like the noisy factory line of teachers I just left?

Little Monsters is a small swim school.

Water Babies classes use the whole pool (one teacher with a max. of 7 swimmers).

Learn To Swim classes – each teacher will have a maximum of 3 swimmers, and only two teachers working at any one time.

That’s as big as we get.

Who should I talk to regarding my child’s progress?

Your child’s swim teacher is the best person to speak with. Often your teacher will notify you when your swimmer is ready to move up to the next level. If you wish to speak with a swim teacher please keep it short and do so in the first few minutes or in the last few minutes of a lesson. Keep in mind that teachers have other swimmers to supervise and teach and a new class begins every 30 mins.

Why are swim lessons with Little Monsters GST-free?

Swims lessons at Little Monsters are deemed GST-free because we only teach necessary basic swimming and water safety skills consistent with the National Swimming and Water Safety Framework.
For more info visit
https://www.ato.gov.au/printfriendly.aspx?url=/Print-publications/GST-and-personal-aquatic-survival-skills/